Notice periods
Cancellations made more than 48 hours in advance incur no penalty.
Sessions cancelled within 24–48 hours are billed at 50% of the reserved slot. Under 24 hours or no-shows are billed at 100%.
Talent & engineer bookings
Voice talent and supervising engineer fees follow the same cancellation policy once confirmed.
If talent needs to be re-booked due to cancellation, additional charges set by the talent agency apply.
Reschedule support
We will attempt to reallocate your slot within the same week subject to availability.
Rush reschedules outside business hours attract an overtime surcharge agreed beforehand.